FAQ

faq3

Frequently Asked Questions

What is business coaching?
Business coaching, like athletic coaching, is the process of guiding and nurturing you the executive, owner, manager or entrepreneur to reach for your top performance abilities –within the context of an organization or marketplace.

What are the benefits of business coaching?
Being an industry or professional leader requires courage, confidence and persistence.  Particularly persistence. A good coach will help you develop that persistence, help you navigate the politics, develop winning processes, and cultivate better relationships with clients, colleagues, suppliers, sub-contractors, and employees.

A Coach will:

  • Act as primary cheerleader and supporter for achieving your dream
  • Help identify the greatest strengths on which to capitalize your personal or business performance
  • Analyze and help you recognize red flags in your behavior or in your organizational processes, and develop ways to change them up
  • Help create feedback mechanisms in your business to monitor your achievement levels
  • Act as objective observer and muse for the larger context of your business environment
  • Help you as executive/owner develop a broader perspective of your business, like a 30,000 foot view
  • Be the person outside the box
  • Be a guide to manage unlearning and ongoing learning for personal growth and development needed to carry a business forward
  • Help you develop a true employee engagement and development program


How is KLAR Coaching different from other coaches?
 KLAR Coaching is not an expert-based practice. We are a guide-based practice. What does this mean? We believe that each company is different, has different strengths and weaknesses, different cultures, and individual needs ranging from the executives, to the directors, employees and other stakeholders. You know all that if you have been around for a while. But that said, the problems and issues that arise in each business and organization hold a similarity that is consistent – based on the people, behavior of people in groups, values they live by, and decision-making processes they choose.  That is where KLAR focuses its work and why we can work in so many different fields.

We work to help guide our clients through their processes, and help them learn how to navigate through the ever-changing face of business and life as we now know it. We work to help executives evaluate their own personal leadership styles, and work with them to capitalize on strengths, get comfortable with their learning edges (OK, their weak points) and give them what they need to grow so they can help their businesses and employees also grow and develop. We guide executives through the minefields of human relations, business management and leadership challenges.

With long years of experience in administration and management in organizations, 15 years of small business ownership, a Master’s education, results oriented training, and six years of working with executives behind her, Annette has the knowledge and wisdom to help executives of small and mid-sized businesses and organizations succeed according to their own definition of success. Perhaps her greatest advantage is having made mistakes, learned from them, and moved forward.


How do I know if I need a business coach? How will having a coach help me?
You may be just getting started building a business, and looking for help with the business plan to secure a business loan.

You may need help clarifying your goals, defining your mission, and developing a future vision of your business in a way that can be translated into doable strategy.

You may be experiencing signs of fatigue and overwhelm. Having a coach can help you survive these times and move through to a place where you are more in control of your life and your business.

There are early warning signs that a business may be in trouble; the first is a diminishing return on investment (ROI) – whether the investment is time, energy, money, or all three – and you are running out of all three. Recognizing the early warning signs is one thing the coach can help the executive do. Then it’s a kick-start into a staged action plan.

In the business world, the stats tell us that more than 50% of all new businesses fail. Often it is a lack of clarity about what the true function and purpose is, and the lack of a plan on how to achieve the ultimate goal – whether providing services or products. Sometimes it is failing to have identified clearly who the target client is. Then there is scaling development for growth- this is always a challenge. A coach can guide you through to a realistic plan and a much higher, more successful outcome.

Sustaining a viable business over time is the challenge in a fast-paced global economy. We never know from one day to the next what might happen – particularly when we have our heads down and are focused on day-to-day operations. It is hard to keep a perspective from the inside out and the outside in. A coach will help you do that.

A coach will objectively help uncover red flags that may be the warning signal or the start of a decline in business.

Helping you to:

  • Acknowledge, define, and share with others the dream or vision you had in mind when you began your journey
  • Develop an environment in which everyone can thrive and become assets to the organization
  • Design the sequential strategies you need to achieve your dream
  • Improve communication skills by getting clear about your purpose
  • Evaluate of communication tools within and outside the business or organization


How long does the coaching process take
Coaching is a process that is defined by your needs, your focus, your processes requiring change, and by your desires for your future in business.

Coaching can be:

  • As short as the project you are working on with a defined end-date.
  • A one month, three month, six month, one year process, or
  • An ongoing process over years as an executive builds, grows and changes his or her business, franchises it, or gradually passes it on to the next generation
  • A weekly, monthly, quarterly, or yearly relationship between the coach and executive, his directors, and/or his employees.


What kinds of topics do you discuss with your clients?
The conversations are dependent on what the subject matter is or the reason the executive has hired the coach to work with her or him.

The executive sometimes sets the topic of meetings, depending on what is happening that is creating issues within the business.

Sometimes the coach sets the agenda topic to help the executive begin begin change processes at a pace he or she and the employees can handle, or facilitate a larger organizational change; and at times, a coach will set an agenda in a sequential pattern to help the executive see through a process over time, or to complete a time-limited project. Every circumstance and topic focus is different depending on the needs of the executive and the business.

Topics include: finances, business plans, employee engagement, budgeting, scaling of growth, marketing, large change processes, HR topics related to ensuring employee retention and loyalty, and many, many more. For more information, go to the ‘Why You Need a Coach’, and ‘About KLAR Coaching’.


How can the success of the coaching process be measured?
 Evaluations are built into most coaching processes – either formally or informally.

The coach may ask the executive for feedback at the end of a session that was focused on a personal issue of leadership through which the coach was guiding her or him.

Action Research processes, that set out a project or business goal for change within an organization, test the results, revise the process, and retest, help to define success of a coaching process.

Surveys and interviews of employees, customers and other stakeholders can be done to evaluate outcomes of a coaching process.

The coach and executive can choose and define metric measures to be used at the start of a process, that are designed to objectively measure quantitative results.

There are many ways to evaluate the coaching process from the most informal feedback discussion, to the highly statistical evaluation of quantifying metrics.


Do you service a particular geographic area?
I work on both sides of the Canadian and USA border, mostly on the West coast of British Columbia and Washington State.

However, I find that with phone access, Skype and Facetime, it is now possible to work with executives in more distant locations for most of the coaching, and travel to work face to face only periodically.

At the moment, my clients are largely in the Lower Mainland as far out as Chilliwack in BC, and as far South as Bellingham in Washington State. I have in the past had clients on the East coast of Canada and in Colorado. 


How do we start the process?
 Click on “EMAIL NOW”!! Go to any one of the pages on my website! The link is at the bottom.

Call one of the numbers found on every page! Ask to schedule your free introductory coaching session.

Ask any questions you may still have after wending your way through the website.

Email me to make an appointment to talk via phone!

JUST DO IT!