Description of the Abrasive Boss:
- Clipped speech
- Little eye contact or ‘drilling’ eye contact; frown appears whenever he or she turns in your direction
- Aggressive postures such as leaning forward into the other person’s space; stance: legs akimbo, hands on hips; facial frowning with little or no smiling
- Intensity as a way of being; excitability, volatility with unexpected outbursts
- Long on demands and short on compliments or verbal rewards; low on social skills usage
- May take credit for work done by others
If any of this fits you or someone you know in your organization, it’s time to reflect on the impact on your business – whether big or small in size.
A good leader takes a little more than his share of the blame, a little less than his share of the credit.
Arnold H. Glasgow
Most of us who have been around for a while have run into the ‘boss’ or supervisor who fits into this category of ‘abrasive’. Others call them the toxic bosses. They are often bright, ambitious, focused, and ‘on’ the majority of the time. They are tough, to the point, demanding, and just simply ‘want the job done’. These characteristics do not necessarily win them the title of abrasive. The real kicker is that they are short on respect, dish disrespect out liberally and, usually don’t get much respect back – something they often complain about.