Growth demands a temporary surrender of security. It may mean giving up familiar but limiting patterns, safe but unrewarding work, values no longer believed in, and relationships that have lost their meaning.
-John C. Maxwell
What we say and do in the workplace is often a reflection of how we grew up. Why is this worth noting? The values and behavior habits we developed growing up are often acted out in both our work and home environments.
The more we know about ourselves, what we value in life – and business, the more honest and open we are likely to be with ourselves about what is working, what is not, when we are ‘true’ to ourselves, and when we are not.
“The emotional brain responds to an event more quickly than the thinking brain.”
– Daniel Goleman
Our emotional intelligence (EQ) determines how aware we are about how we deal with frustration, misunderstandings, hurt, defensiveness, shame, and anger that may arise as we encounter different personalities and demands during a day in business and in life.