Tag Archives: Business

Clarity Goal Setting Motivation

Patterns, Plans, Persistence, and Pain: Pathways to Business Success

Persistence

“You will never change your life until you change something you do DAILY.

The secret of your success is found in your daily routine.”

John C. Maxwell

Persistence, if you have been following my writings for any length of time, is a recent topic. Two weeks ago, I wrote about persistence from the perspective of managing self-change in business. So how is this week’s focus different? There is overlap; and yet, I want to address and emphasize the issues of patterns of behavior, patterns in the way we interact with others, and patterns in how we structure our day that have such powerful impact on our businesses. And too, I want you to pay attention to which patterns are serving you, which are obstructing you in you business and, which patterns you have not yet developed that could make a world of difference to your level of success.

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Customer Service Finances

Accounts Receivable and Customer Relations

clock sitting on pile of coins

Having accounts receivable- i.e. money owing to you by customers for services rendered, has an upside and a downside.  The upside is that you actually have clients.  The downside is that your company’s available cash flow is diminishing.  It is difficult to collect amounts due when you have lost track, can’t find the invoices, or perhaps didn’t do an invoice, and you don’t actually know how much you are owed or when it was due after the last notice. If this sounds familiar, read on.

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Sales

Reselling and Retelling “The Art of Selling”

art of selling

“Making money is art and working is art and good business is the best art.”

– Andy Warhol

The most successful sales technique for the long-term survival of your business is simply caring about the people you meet. It is about building a relationship, and developing a rapport with the potential customer.

You create a team with each customer, and your team requires teamwork.

Know that absolutely every person you meet is either a potential customer or knows someone who is.

“Sales are contingent upon the attitude of the salesman – not the attitude of the prospect.”

-W. Clement Stone

Good business is the art of asking the right question at the right time that conveys the right amount of interest in what the potential customers’ circumstances are. You then use that information to guide them, through additional questions, to the answer that is going to give you the sale or get you the contract.

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